Testimonials
“When we moved from the US to Roatan, one of our biggest challenges involved purchasing new appliances for our home. By chance, we walked into Penelope’s Island Emporium in West Bay just for a look around and had a chat with Penny Leigh (owner). Long story short, we hired Penny to research/order the new appliances on our behalf. Within a short period of time, Penny provided us with options and pricing and we made our selections. It was a painless process and a relief to pass along the responsibility for this to an expert!
Our new appliances were delivered last week as scheduled and are perfect! Penny and her team have this down to a science and we cannot thank her enough!
Especially as “newbies” to the Island Penny offers an invaluable service to those of us who are new to Island life…..”
“Just a note to thank you for the wonderful job that you have done in our condominium in West End. You started with a disaster; water leaks etc., and transformed our unit into a second home paradise for us. You were able to successfully sell most of the existing furniture and submit a plan to us to refurnish the unit and redesign the interior of our unit with new paint for the walls and ceiling, new window dressings, electrical work, etc
Your attention to detail has been phenomenal. Your communication with us via email on the status and progress of your work was greatly appreciated. The ease of payment via your bank account here in the U.S. was also appreciated. ”
“I purchased a home in First Bight in July, and asked Penny to do the decorating for me. She did a great job, and was very professional in supplying me with options, and pictures. I totally gave her a free rein to do what she thought was best, and was very pleased.”
“I just wanted to thank you for the work you have done for my customers here at Roatan Life Vacation Rentals. Your interior design is great and your efficiency is an island miracle.
Feel free to have any future customers contact me.”
“Well we finally made the trip to That Fabric Place. Your partner, Waldina is a very precious person. Not only that, she said she would meet us at 2:30, and she did. Her son is also very accommodating, what a nice combination. I was in the retail/wholesale business for over 45 years, I recognize service when I see it. We had an old saying in our company, “Smiling Service With Know How”, well your people fit that very adequately. Our furniture will be re-frabritized (new word, lol) by Tuesday, what service. We need additional cushions for three other chairs, we will bring them in when we pick up the other furniture. Your upholstery shop, a DIAMOND amongst the pebbles. ”
“Penny will exceed your most rigorous expectations. I have never met anyone who is as efficient, competent, thorough, organized, positive, talented, and a pleasure to deal with as Penny. Penny has taken on the task of organizing the building of our furniture, the furnishing of our house from multiple (and I mean multiple) sources, the location of local folks to do our draperies etc. No matter how many changes or questions I throw at her, she deals with everything with efficiency, thoroughness, good humor and competence.”
“We retained the services of Penny in January, 2007 to provide interior design services for our West Bay Beach condo unit. After reaching agreement on the scope of work and budget, Penny was given carte blanche to carry out the project as she saw fit, using her design expertise in an attempt to produce an end product that would meet our personal tastes and interests and within the approved scope and budget.
During the course of the project, Penny’s organization, efficiency and communication skills became very evident. This, despite the fact that all communication and decisions were made by e-mail. Penny’s creativity and intuitive sense regarding our personal tastes became evident when we viewed the finished product several months later.
Penny’s work exceeded our expectations and we highly recommend her. We are also pleased to say that she has become a friend as well as a business acquaintance. ”
“I would not hesitate to recommend Penny and Roatan Sand Castles to anyone, whether they are located on Roatan or elsewhere, or whether they have a new build or a renovation. I have seen Penny’s work firsthand and know that she pays careful attention to what her customers want as she is well ware of various designs and styles, has a wealth of knowledge of materials required, and will work within your budget. She has a very strong work ethic and is very detail minded. Penny loves her work and I assure you that you will love her work, too. ”
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